Privacy Policy

Who We Are

Furniture Removalists Perth is an owner-driver furniture removals business serving the Perth metropolitan area, operating under ABN 91 637 015 160. You can reach us using the contact details at the end of this policy.

We are committed to protecting your privacy and we handle your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information We Collect

When you contact us or request a quote, we may collect the following personal information:

• Your name, email address, phone number and postal or suburb details
• The details of your move, including addresses, dates, access notes and an inventory of the items to be moved
• Any photos you send us for a photo quote
• Payment or billing details, where these are needed for a booking
• Anything else you choose to tell us in a message or a call

When you browse this website, some information is also collected automatically:

• Your device and browser type
• Your IP address
• The pages you view, how long you stay and how you move through the site
• Information gathered through cookies and similar technologies

How We Collect It

We collect information directly from you and from your use of the site through:

• Online quote and contact forms
• Phone calls, text messages and emails
• Photos and messages you send for a quote
• Website analytics and cookies

Why We Use Your Information

We use the information we collect to:

• Prepare your quote and carry out the move you have booked
• Keep in touch with you about your enquiry or booking
• Answer your questions and provide support
• Improve this website and the service we offer
• Send you updates or offers, but only if you have asked to receive them
• Meet our legal, tax and compliance obligations

Who We Share It With

We do not sell your personal information. We only share it where it is needed to run the business, for example with:

• Trusted payment providers when a payment is being processed
• The website and technology providers who help us run this site
• Analytics and advertising platforms, such as Google, that help us understand and improve our reach

We expect anyone who handles your information on our behalf to keep it secure and to use it only for the purpose we share it for.

Cookies and Tracking

This website uses cookies and similar technologies to remember your preferences, understand how the site is used and support our marketing. You can control or switch off cookies in your browser settings, though some parts of the site may not work as well without them.

How We Keep It Safe

We use a mix of technical and practical measures to protect your information from loss, misuse and unauthorised access. No system can ever be completely secure, but we take reasonable steps to look after what you share with us.

Your Rights

Under the Australian Privacy Principles you can:

• Ask for a copy of the personal information we hold about you
• Ask us to correct anything that is out of date or incorrect
• Withdraw your consent or opt out of our marketing at any time

To make any of these requests, just contact us using the details below.

Marketing Messages

If you have signed up for our updates or offers, you can opt out whenever you like by using the unsubscribe link in our emails or by contacting us directly.

Links to Other Websites

Our site may link to other websites that we do not control. We are not responsible for how those sites handle your information, so we recommend reading their privacy policies before sharing anything with them.

Changes to This Policy

We may update this policy from time to time. The current version will always be published on this page, with the effective date shown at the top.